The Rules That Keep Aussie Play Fair for Everyone

Who can open an account

You must be 18 years or older to register at Aussie Play. This is a hard rule with no exceptions, and it applies regardless of the age of majority in your local area. By creating an account you confirm the details you give us are accurate: full legal name, date of birth, residential address and a valid email and mobile number. We may ask you to verify any of these details at any time, not only at withdrawal, and we reserve the right to suspend an account while verification is pending.

One account per person, per household, per payment method and per device is standard practice across the industry, and it is the rule here too. If we identify duplicate accounts, funds and winnings held across them may be forfeited and only one account will be kept active.

Your account and how we expect you to use it

• Keep your login details private. You are responsible for activity on your account unless you have reported unauthorised access to us.
• Play in AUD using your own funds or funds credited by us as a bonus. Funding an account with a card, wallet or crypto address that is not yours is not permitted.
• Use accurate identity and contact details. False information given at registration can lead to account closure and forfeiture of funds.
• One active promotion or bonus offer at a time unless a specific promo states otherwise on the /bonus/ page.
• Play for entertainment. Nothing on this site or in any promotion implies a guaranteed outcome or a way to make money.

We may pause, limit or close an account where we have reasonable grounds to believe these terms have been breached, including bonus abuse, chargebacks, use of prohibited betting patterns across correlated markets, or matched betting between linked accounts. Where an account is closed for a confirmed breach, wagered bonus funds and related winnings are typically void, though your original deposited balance, where identifiable, is handled separately.

Bonus terms sit on their own page, but the basics apply here too

Every bonus we offer, including the welcome package, carries its own wagering requirement, eligible games list, maximum bet size while a bonus is active, and expiry window. T&Cs apply to every bonus mention on this site, and the current figures for the welcome package live on the /bonus/ page rather than here. What does belong in these terms is the general principle: bonus funds and free spin winnings are separate from your cash balance until the wagering requirement is cleared, and withdrawing your cash balance early may forfeit an in-progress bonus.

Withdrawal conditions

Before we process a withdrawal we need your identity verified: government-issued photo ID, proof of address dated within the last few months, and confirmation of the payment method used, such as a screenshot of a PayID-linked account or the card used for deposits. This is standard identity and payment verification and it protects you as much as it protects us. Verification is normally requested once and stays on file for future withdrawals unless your details change.

Withdrawal requests are reviewed before payment is released, and any active wagering requirement on a bonus must be cleared first. Minimum and maximum withdrawal amounts, along with processing times for PayID, POLi, card and crypto payouts, are set out on the /payments/ page. We pay out to the same method used to deposit wherever that is possible, which is a standard anti-fraud measure across regulated and offshore operators alike.

• Withdrawals are processed once identity and payment verification are complete.
• Any bonus wagering requirement attached to your balance must be cleared before cash-out.
• Payout method generally matches your deposit method.
• Processing times vary by payment rail; see /payments/ for current timeframes.
• We may request additional verification for large or unusual withdrawal requests.

Changes to these terms

We update these terms from time to time to reflect new games, new payment rails or changes to how promotions run. Where a change materially affects your account or an active bonus, we will make reasonable efforts to notify you, but it is your responsibility to check this page periodically. Continued use of your account after a change is treated as acceptance of the updated terms.

Company and licence details

The registered company name behind Aussie Play, along with the current licence number and issuing authority, is published in the site footer. Please confirm those details there before you play, as they are kept current in that single location rather than repeated across every page.

Related pages

For the detail behind specific sections above, see Bonus for current welcome package terms, Payments for deposit and withdrawal timeframes by method, and Responsible Gaming for limits and self-exclusion tools. Ready to play? Head to Register to open your account.